Return Policy – Sparkling Beauty
At Sparkling Beauty, we maintain strict quality checks before dispatch. However, returns are accepted under specific conditions.
1. Eligibility for Return
Returns are accepted only if:
- You received a damaged or defective product
- You received a wrong item
- There are missing items in your order
2. Return Request Timeline
- The issue must be reported within 48 hours of delivery
- Requests after this period will not be accepted
3. Conditions for Return
- Product must be unused and in original condition
- Original packaging must be intact
- Unboxing video or clear images are mandatory for verification
4. Non-Returnable Items
- Used or altered products
- Clearance or sale items (if mentioned)
- Custom or bulk manufacturing orders
5. Return Process
- Contact our support team with proof
- Once approved, return instructions will be shared
- Product must be shipped back as per given guidelines
6. Return Shipping
- If the issue is from our side, return shipping will be covered by us
- Otherwise, shipping charges will be borne by the customer